Shane O’Donnell is Commercial Director and AI Practice Lead at Ingenium, helping organisations unlock real, measurable value from AI. He specialises in identifying, prioritising and implementing AI capabilities that improve productivity, automate business processes, sharpen decision-making and create sustainable competitive advantage.

With over 10 years delivering Microsoft technology solutions, Shane has led large-scale implementations across agentic AI and Copilot, Azure, Dynamics 365 and Fabric, ensuring clients choose the right services and follow best practice to maximise their investment.

His process-driven, people-focused approach targets high-value areas early, so benefits are clear from the start and leadership teams understand their AI journey. It builds trust and long-term partnerships with clients who want AI that is practical, secure and built to scale.